The Zimbabwe Revenue Authority (Zimra) has begun constructing its new state-of-the-art headquarters at the Mt Pleasant Business Park in Harare, marking a major milestone in the Second Republic’s ongoing drive to modernise national institutions. The ground-breaking ceremony, officiated yesterday by Finance, Economic Development and Investment Promotion Minister Professor Mthuli Ncube, also coincided with Zimra’s celebration of its ISO 9001:2015 Quality Management System certification a global benchmark for excellence.
The new headquarters will be developed in phases and is expected to be fully completed by 2030, in alignment with the national vision of achieving an upper middle-income economy. Minister Ncube stressed the symbolic and practical significance of the project, noting that Zimra should not remain a tenant of the very companies it regulates.
“We want to break ground for you to build a proper head office. We need an environment of prestige, an environment of respect, a tranquil environment where you can work well with your team and your board,” said Prof Ncube.
He further disclosed that the project will be financed through a Public-Private Partnership (PPP), a model increasingly adopted for major national infrastructure developments.
Zimra’s ISO 9001:2015 certification places it among only four revenue authorities on the African continent to attain this globally recognised standard. The certification demonstrates Zimra’s commitment to efficiency, quality service delivery and continuous improvement.
Minister Ncube applauded the achievement but urged continued attention to the welfare of workers.
“We must make every effort between the Treasury, yourselves, and Zimra so as to keep improving the working conditions of our staff,” he said.
Zimra Commissioner-General Regina Chinamasa described the ground-breaking ceremony as a significant step toward the nation’s Vision 2030 aspirations. She emphasised that the agency’s relocation to its own purpose-built headquarters will greatly enhance operational efficiency.
“We are very excited. We were renting our offices in the CBD, and this marks a milestone. By 2030, we should see Zimra relocating to its new head office,” she said.
Chinamasa also highlighted that the ISO certification reflects the authority’s improved service delivery standards and its commitment to meeting international benchmarks.
Zimra’s new headquarters project signals a transformative step in modernising public institutions and strengthening Zimbabwe’s administrative capacity as the nation pushes toward sustainable economic growth.
